The report today following the inspection carried out in March 2020 has identified three key areas which unfortunately have not come as a surprise to us and the findings reflect the views and experiences of many of the families we support. 

This year we have been included in a greater number of strategic meetings and have been able to take the real lived experiences of our families to the commissioners and leaders’ who provide local services. We will continue to work alongside health and local authority leaders to ensure there are urgent actions taken where necessary to improve the lives of families.  We would ask Norfolk County Council and the Clinical Commissioning Groups to publish, without delay, the actions they intend to take to ensure that changes are made to improve the lived experience of families. Clearly there is much work to be done and we will continue to ensure that the voice of SEND Parents and carers is listened to, in order to achieve the best outcomes for SEND children in Norfolk.

It is noted in the report that opportunities for parents and carers to come together and support one another are increasing due to the work we do and this continues to be at the heart of our charity. We would like to thank all the families who have taken the time to share their experiences with us, the voice of parents and carers remains pivotal to ensuring that services and provision can truly meet the needs of our children and young people in Norfolk. 

If you are a parent or carer of a child/young person under 25 with any additional need or disability you can join SENsational Families for free and be kept updated about the work we are doing and the way we are holding services to account.

Download the letter sent to NCC

Download the full report here

SENsational Families is registered in England and Wales under charity number 1173051.
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