This section of our website is updated as and when we produce new resources.  If there is ever anything you feel would benefit others, do let us know by getting in contact with us.

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Groceries Hunt

6 April 2020
Are you having problems finding a certain groceries items for a SEND person in your family?

Anxiety – how to help our kids and ourselves.

26 March 2020
By Emma Whymark (Mum, therapist, trainer, foster carer and education consultant at Changing Behaviour with Emma Whymark)

Free Offers

26 March 2020
Websites offering free resources

Top Tips

20 March 2020
This has been produced by Starfish Plus

Helping you talk to your child/young person about Coronavirus

19 March 2020

This resource has been produced in partnership with SPCN.

Supporting Emotional Wellbeing & Mental Health Needs Throughout COVID-19

19 March 2020
Specific strategies to support children and young people experiencing emotional wellbeing & mental health needs e.g. anxiety, OCD

Are you ready to give your feedback to Ofsted?

24 February 2020
Ofsted is coming to access NCC SEND provision 2nd - 5th March 2020 - here is what you need to know!

Emergency Contacts for over Christmas

23 December 2019
Who is there to help?


What are all the Acronyms in the world of SEND?

Asking for a Needs Assessment

There are different ways to ask for a Needs Assessment, for example, you could email the local authority (LA), ask the school to apply, or use the LA’s online form, which can be found on the Norfolk Local Offer (LO) website.

Dispute Resolution

Sometimes a parent (or young person) can feel a bit ‘stuck’ with a complaint. Dispute Resolution (1) could be a possible solution. You do not need to have an Education, Health and Care (EHC) plan to be able to request Dispute Resolution.

EHCP - Health

The Education Health and Care (EHC) Needs Assessment requires the local authority (LA) to seek advice and information about your child’s health.

EHC Plans - Advice on the Social Care Section

The Education Health and Care (EHC) Needs Assessment requires the local authority (LA) to seek advice and information about your child’s social care needs.

Hospital Visits

This is information relating to the NNUH


If you are given the right to appeal to the SEND tribunal (SENDIST) by the local authority (LA), you must first consider mediation. The letter from the LA will give the contact details of the mediator. You must contact them within 2 months of the date of that letter if you intend to appeal to the SENDIST (1). The mediation company will want to first talk to you and if you do not want to mediate, they must issue a mediation certificate within 3 working days (2). You do not have to mediate, and it will not reflect on tribunal if you say no. If you chose to use mediation, the meeting must be arranged within 30 days. There is no need to mediate for a school-only appeal.

Naming A School

When you receive your draft EHC plan, you are asked to name a school. There is a general principle that children will be educated where a parent chooses, as long as it ‘efficient’ and avoids unreasonable public expense (1).

Needs Assessment - Flowchart

Special educational needs and disability code of practice: 0-25 years, page 154

Needs Assessment - What Happens?

If the local authority (LA) decides to carry out a Needs Assessment, it has specific timescales to stick to, and must seek a range of advices covering education, health and social care.

SENsational Families is registered in England and Wales under charity number 1173051.
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