Remote Support

Due to the current pandemic procedures in place, SENsational Families has re-valuated how we work in order to support families at this time. Unfortunately our support groups and face to face meetings have had to be cancelled until further notice. 

However, we are now able to offer a new service for this interim period. From the 23rd March we will now be able to offer 30 minute video calls with a PSA at a time agreed by both parties. If you do not wish for a video call, you can also have a regular phone call.   If you are interested in this service then please click on the link below.

Remote Support Form


What is a PSA?

PSA stands for Parent Support Adviser.  PSA's were introduced as a pilot scheme in 2007 by the government of the time; successfully ensuring 717 schools had a PSA.  By the end of 2009 almost half of all schools had hired a PSA to support their families.  This increased further however due to huge funding cuts over the past few years, there are less and less schools who can afford to employ a PSA.  With cuts in funding and an increase in children on the SEN register, more and more parents are needing support.  

SENsational Families with the support of The National Lottery Community Fund have employed two highly qualified Specialist SEND PSA's to help provide the essential support needed.

How can our Specialist SEND PSA's help you?

Our SEND PSA's can support you and your family in a number of ways.

  • EHCP's
  • DLA
  • Short Breaks
  • Attending meetings at school

How can you access our Specialist SEND support?

There are a number of ways you can access this support.  This will depend on the level of support you require.  

  • We have weekly support groups in Norwich and Lyng which are run by our PSAs.  
  • Self refer to get one to one support but please note that we cannot guarantee support straight away as we only have two PSA's.  However we aim to get in touch with you, within 5 working days to further discuss your needs.




SENsational Families is registered in England and Wales under charity number 1173051.
Log in | Powered by White Fuse